Since 1988, Big Red has been offering quality carpet cleaning services to clients islandwide in Singapore.
Our carpet cleaning service uses a proprietary hot water extraction cleaning. Our carpet cleaning method safely removes an average of 96% of dust mites, embedded soil, dirt, odor, and most stains without leaving behind any chemical residue.
Based on your carpet condition, we will advise you on the correct type of cleaning method, such as preventive, corrective, or restorative cleaning, to get the best maximum results.
All our carpet cleaning solutions are environmentally friendly, which means it is safe for you, your pets, and the environment. In other words, a carpet cleaning from Big Red will leave your environment cleaner and healthier.
You also have the option to add-on any of these services to your carpet cleaning: permanent stain removal, carpet deodorizer, anti-microbial treatment, and carpet protector.
Stains which are caused by accidental spills like coffee or red wine tend to be permanent if not treated. We offer permanent stain removal.
Having pets in your household can take a toll on cleanliness. We offer carpet deodoriser service to remove the odor caused by urine or other stains.
Carpets that incur water damage will have mold growth if left untreated. We offer anti-microbial treatment to prevent this from happening.
Protect your carpet from getting regular stains with our Carpet Protector Service.
We do deep cleaning solutions. We extract all the dirt, spots, stains, and allergens from your carpet using an environmentally friendly cleaning solution that doesn’t leave any residue behind in the final extraction.
We use powerful advanced Carpet Cleaning equipment to extract virtually all water and dirt, leaving your carpet with minimal moisture giving you fresh, clean carpet that dries quickly and achieves the best possible results.
Our firm is a certified member of the Institute of Inspection, Cleaning and Restoration (IICRC) and Carpet and Rug Institute, which means our technicians are continuously trained with the latest effective carpet cleaning techniques.
Big Red is internationally certified by the Carpet and Rug Institute (CRI) and the Institute of Inspection Cleaning and Restoration Certification (IICRC). Big Red’s carpet cleaners are highly trained and have a passion to deliver the best carpet cleaning service in Singapore.
We also have access to sophisticated and state-of-the-art equipment as well as environmentally friendly cleaning solutions to get the dirt and grit out from deep within your carpet. With Big Red, you can rest assured that your carpets will be cleaner and healthier.
Big Red provides same day carpet cleaning service and as your carpet cleaning partner, you get customised cleaning plans and have 24/7 access to our expert advice for any carpet cleaning concerns you may have.
Big Red always ensures that the method of cleaning used is best suited to your carpet fibers, the unique conditions of your residential, commercial or industrial premises and the health of its occupants.
We offer 3 kinds of carpet cleaning:
The method Big Red commonly utilizes and recommends is our proprietary hot-water extraction carpet cleaning system. Our hot-water extraction method removes most of the stubborn spots and spills, gently and effectively. This is how it is implemented:
The time it takes for your carpet to dry is dependent on various factors.
The use of air movers and keeping the air-conditioning switched on can accelerate the drying time.
Big Red ensures that up to 95% of all moisture is removed from your carpets once we are done cleaning your carpets. Our carpet cleaners always leave the carpet as dry as possible using modern and efficient machines. Your carpets should be completely dry within 1 to 3 hours (for some thicker weave carpets and thicker designs, drying may take longer).
While we can guarantee the removal of spots and recent spills on the carpet, some spots can become permanent stains if not dealt with immediately. In such cases, we cannot guarantee the complete removal of such stains.
The content of the spill, the type of carpet fiber, the age of the stain and carpet; are all factors that contribute to the success of the stain removal. Additionally, any prior attempt to remove the stain with over-the-counter chemicals can in fact worsen the stain if not done by a professional and adversely affect the chances of a complete removal.
We do have other stain eraser treatments that can help with the more stubborn and permanent stains. Speak to our carpet cleaning experts to find out more.
Vacuuming is sufficient for day-to-day care only on a short-term basis and only for the surface of your carpets. Dirt, dust, soil and other particles still remain embedded within your carpet.
There are some pollutants that are left behind even after you vacuum; flea eggs, bed bugs and pet dander, which may aggravate allergies and asthma if not removed regularly. These can only be successfully removed by professional carpet cleaners who have the proper equipment and expertise to restore your carpets.
Yes! We use only non-toxic carpet cleaning products that are 100% safe for your carpet fibers and for you (and your pets, too).
Big Red is highly experienced in cleaning industrial and commercial premises. We have over 35 years’ experience cleaning carpets in offices, hotels, hospitals, schools, boats, airplanes and factories. Having a clientele panel that extends across multiple industries, Big Red can advise you on which carpet cleaning method and frequency of cleaning would be most suitable for your premise.
Yes, we do. Our special Red Shield Carpet Protector is designed to ensure protection from liquid spills. Carpet fibers normally absorb liquid spills almost immediately. The liquid seeps into the carpet and goes deep into the fibers, making it difficult to remove such liquid materials. Acting as a repellent, the Red Shield Carpet Protector will allow liquid spills to momentarily float on the surface of the fibers, giving you enough time to get an absorbent cloth to wipe up the spill before it seeps through and damages the carpet. This protector should be re-applied after each professional carpet cleaning or at the very minimum, once a year for the best results.
If cleaning for an office, a memo should be sent out to all employees to inform them to remove all breakables from the cleaning areas. All personal items on the carpet should be transferred onto tables or kept away.
We only clean all observable carpet, so if you are looking to clean carpets under furniture or large boxes, it is advisable to shift these prior to the carpet cleaning. Any furniture that is movable i.e. on wheels, such as office chairs, does not need to be shifted. Our carpet cleaning team will move them around to reach under the work stations and return the chairs to their original places post cleaning.
For homes, carpet manufacturers recommend getting a professional cleaning at least every 6 to 12 months. If you have bad allergies, you should call us three to four times a year. We remove the irritants, allergens and contaminants embedded in your carpet, making the air cleaner and fresher.
For offices, retail and commercial premises, we would recommend professional carpet cleaning once every 3 to 12 months.
For restaurants, we recommend a monthly or quarterly cleaning.
For industrial premises, we would recommend a quarterly cleaning.
In all cases, the frequency of cleaning will be highly dependent upon how much foot traffic there is, and whether the traffic is heavy and transfers soil onto the carpet frequently.
This is true only if the carpet cleaning is done incorrectly. It is very important during the carpet cleaning process that the chemicals used to clean are rinsed and extracted thoroughly during the cleaning process. If done incorrectly, the chemical residue will act as a magnet and attract dirt rapidly.
When you choose Big Red Carpet Cleaners, you can rest assured that this will not be the case. Our specially formulated carpet cleaning solutions and professional steam extraction processes ensure that all of the chemicals and the dirt are extracted from the deepest part of your carpet fibres, leaving your carpets chemical and dirt free.
This is common especially if the carpet installation is not done correctly. Introduction of moisture into the carpet during the cleaning can cause the ripple or bubble effect. However, as the carpet dries up, this effect will subside and be completely gone once the carpet is dry. If the carpet does not flatten out, please contact one of our Big Red specialists as soon as possible. The carpet may require some stretching to correct the installation.
Although a professional carpet cleaning by Big Red will remove most spots and they do not reappear after the cleaning, some areas in the carpet may experience re-soiling. This is where some dirt in the carpet backing may wick to the carpet surface after a cleaning. This is common in carpets which have not been professionally cleaned for a long time.
While we do not provide guarantees on complete removal of stains in the carpet, Big Red is happy to work with the client to remedy any situation that may arise as a result of the carpet cleaning. This can come in the form of a touch-up of a specific problem carpeted area or the re-cleaning of an entire area if you are not satisfied with the results. Please contact Big Red if you are having any issues with your carpets.
When searching for a carpet cleaning company in Singapore, it is important to ask the right questions. Are they certified? Do they outsource the work?
You have to keep in mind that all Big Red technicians are in-house and we never sub-contract the cleaning. They are properly trained in the CRI & IICRC cleaning techniques and equipment, which allows them to deliver superior results for our clients.
Mold growth in carpets is only possible in the presence of excess moisture and high humidity. This can lead to odor and staining caused by the mold. Sometimes, the mold can damage not only the carpet fibers, but the carpet backing as well.
Big Red can help restore such affected rugs, including a provision of an anti-microbial on the carpet to prevent a mold re-occurrence. However, you may want to consider doing an IAQ Testing of your working or living environment if there is mold. It is important to rectify the underlying root cause for the mold growth as well.
Knowing the difference between the two can improve your carpet care process.
The term carpet cleaning is commonly known as standard carpet cleaning, where the works involve using a carpet extraction machine to do steam cleaning extraction. This form of carpet cleaning is a traditional method done for a carpet, which is regularly maintained periodically and best for carpet condition that is not heavily soiled at the time of cleaning.
The term carpet restorative cleaning involves a few additional processes such as vacuuming using a pile lifter, respraying of chemicals, mechanical agitation to break down the embedded soil, grease, and dirt, followed by hot water extraction or commonly known as steam cleaning. This method of cleaning usually is beneficial for the carpet, which has not been maintained for a long time or has heavy human footfall traffic.
We’re so confident in our cleaning services that we offer an unbeatable 30-Day Delight Guarantee. Should any spot not meet your highest standards, simply let us know within 30 days, and we’ll joyfully re-clean it at no extra cost to you. Call Big Red now at 6241 9443.
